Connect Every System. Automate Every Workflow.

Your business runs on multiple tools — payments, CRM, ERP, marketing, WhatsApp, and more. Techhold Developers is Nairobi's top API and third-party integration company, connecting your systems so data flows seamlessly and your team stops doing manual work.

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140+ Integrations Built
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99.9% Integration Uptime
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-62% Manual Work Eliminated
Integration Dashboard
Techhold Managed · Live Status
HEALTHY
99.9%
UPTIME
142ms
AVG LATENCY
0
ERRORS
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M-Pesa Payments STK Push LIVE
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HubSpot CRM REST API LIVE
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Google Analytics Measurement LIVE
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WhatsApp Business Cloud API LIVE
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SAP ERP OData LIVE

Why Disconnected Systems Cost Kenyan Businesses Revenue

When your tools don't talk to each other, data gets duplicated, orders get lost, and your team wastes hours on manual work that should be automated.

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Manual Data Entry

Copying data from one system to another wastes hours every week and introduces errors.

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Lost Transactions

Orders, payments, and leads fall through the cracks between disconnected systems.

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Duplicate Records

The same customer exists in three systems — causing confusion and poor service.

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No Real-Time View

You can't see what's happening in your business without checking five different tools.

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Slow Customer Service

Disconnected data means slow response times and frustrated customers.

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Scaling Costs

Manual processes don't scale — you hire more people instead of automating.

Our API & Integration Services

Complete API and integration services for Kenyan businesses — from payment gateways and CRM/ERP integrations to custom API development and webhook orchestration.

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Payment Gateway Integration

M-Pesa, Stripe, Flutterwave, PayPal, and card payment integrations.

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CRM Integrations

HubSpot, Salesforce, Zoho, and Pipedrive integrations with your website or app.

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ERP Integrations

SAP, Odoo, Microsoft Dynamics, and custom ERP system connections.

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WhatsApp & SMS APIs

WhatsApp Business Cloud API and SMS gateway integrations for notifications.

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Email & Marketing Integrations

Mailchimp, ActiveCampaign, Klaviyo, and email marketing automation tools.

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Analytics & Data Integrations

Google Analytics, Mixpanel, Segment, and business intelligence tool connections.

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Logistics & Courier Integrations

Courier APIs, tracking systems, and delivery management connections.

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Custom API Development

REST and GraphQL API design and development with full documentation.

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Webhook & Event Orchestration

Real-time webhook systems that keep all your tools in sync.

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Data Sync & ETL Pipelines

Real-time and scheduled data sync between systems and warehouses.

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iPaaS Middleware Setup

Zapier, Make.com, n8n, and custom middleware for no-code and low-code teams.

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API Security & Monitoring

API authentication, rate limiting, and real-time uptime monitoring.

Systems We Integrate Every Day

These are the platforms and services we integrate most frequently for Kenyan businesses.

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M-Pesa

Paybill, Till, STK Push, and B2C

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Stripe & PayPal

Global card and wallet payments

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HubSpot & Salesforce

CRM integrations with any system

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SAP, Odoo & Dynamics

ERP system integrations

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WhatsApp Business

Cloud API for notifications

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Mailchimp & Klaviyo

Email marketing integrations

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Google Analytics 4

Enhanced eCommerce tracking

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Shopify & WooCommerce

eCommerce platform integrations

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Courier APIs

Logistics and delivery tracking

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Calendly & Cal.com

Booking and scheduling tools

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OAuth & SSO

Google, Microsoft, and Facebook login

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AWS & Google Cloud

Cloud infrastructure integrations

Our Integration Methodology

A structured, engineering-focused process that ensures integrations are secure, reliable, and future-proof.

01 — AUDIT

Systems Audit

Map current tools, data flows, pain points, and integration opportunities.

02 — DESIGN

Integration Design

Architecture, API selection, authentication, and data flow design.

03 — BUILD

Build & Test

Development, staging environment, automated testing, and security review.

04 — MONITOR

Monitor & Support

Uptime monitoring, error alerts, and ongoing optimization.

Connect M-Pesa to Any System

M-Pesa is Kenya's payment backbone. We integrate M-Pesa into your website, mobile app, CRM, ERP, or custom system — so payments flow seamlessly and automatically.

  • M-Pesa Paybill and Buy Goods (Till) integration
  • STK Push for one-tap mobile payments
  • B2C payments for payouts and refunds
  • Automatic reconciliation and receipts
  • Callback handling and real-time notifications
  • Integration with CRM, ERP, and accounting tools
M-Pesa API integration for Nairobi businesses

Keep Every System in Sync

When your CRM, ERP, and website talk to each other, sales runs smoother, operations run faster, and customers get what they need — when they need it.

  • HubSpot, Salesforce, and Zoho integrations
  • SAP, Odoo, and Microsoft Dynamics connections
  • Lead and opportunity sync from website
  • Order and invoice data synchronization
  • Customer record deduplication
  • Custom field mapping and transformation
CRM and ERP integration for Nairobi businesses

Build APIs Your Business Actually Needs

Sometimes off-the-shelf tools don't fit. We build custom APIs that expose your data and services securely — for your mobile app, partners, or internal tools.

  • REST and GraphQL API design and development
  • API authentication (OAuth 2.0, JWT, API keys)
  • Rate limiting and throttling
  • Comprehensive API documentation
  • Versioning and backward compatibility
  • Automated testing and monitoring
Custom API development for Nairobi businesses

Reach Customers Where They Are

WhatsApp and SMS are the most-opened channels in Kenya. We integrate them into your systems so customers get timely, relevant notifications — automatically.

  • WhatsApp Business Cloud API integration
  • SMS gateway integrations for Kenya
  • Order, shipping, and payment notifications
  • Two-way WhatsApp conversations
  • Template message management
  • Delivery and read receipt tracking
WhatsApp Business API integration Nairobi

Every Integration Project Includes

Non-negotiable engineering standards baked into every integration we build.

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Secure by Design

OAuth, encryption, and API key management.

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Reliable & Redundant

Retry logic, error handling, and failover.

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Monitoring & Alerts

Uptime monitoring and error notifications.

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Documented

Full documentation and handover.

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Fast & Scalable

Built to handle growth and peak load.

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Tested

Automated testing before deployment.

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Standards-Compliant

REST, GraphQL, OAuth 2.0, webhooks.

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Ongoing Support

Maintenance and evolution plans.

API & Integration Deliverables

Every engagement produces documented, verifiable integration outputs — not just a working connection.

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Systems Audit Document

Current tools, data flows, and integration opportunities.

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Integration Architecture Diagram

Visual map of all connections and data flows.

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Working Integration

Tested, deployed, and verified in production.

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API Documentation

Full reference for any custom APIs built.

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Authentication & Security Setup

Credentials, tokens, and access controls documented.

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Error Handling & Retry Logic

Robust error handling for reliability.

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Monitoring & Alerting Setup

Real-time health monitoring.

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Handover Documentation

Complete technical documentation for your team.

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Ongoing Support Contact

Direct line to your integration engineer.

API Integration Case Study

How a full integration overhaul transformed a Nairobi e-commerce operation.

API integration case study for Nairobi e-commerce

Nairobi eCommerce Business

Problem: M-Pesa payments confirmed manually, orders entered into two systems by hand, inventory out of sync, and customers complaining about slow confirmations.

Solution: Full integration — M-Pesa STK Push auto-confirmation, Shopify to ERP sync, WhatsApp order notifications, and GA4 enhanced eCommerce tracking.

-78%
Manual Work Eliminated
+312%
Order Processing Speed
99.9%
Integration Uptime
4
Weeks to Complete

What Our Clients Say

Real outcomes from Techhold Developers' API & integration services.

★★★★★

"Our M-Pesa payments, Shopify orders, and ERP were all disconnected. Techhold wired everything together and eliminated 78% of our manual work. Life-changing for our team."

★★★★★

"Techhold built us a custom API that lets our partners integrate with our platform. Full documentation, security, and monitoring. Genuine engineering expertise."

API & Integration FAQs

Answers to the questions we hear most from Nairobi businesses.

How much does API integration cost in Nairobi?
API integration in Nairobi typically ranges from KES 50,000 for a simple single-service integration (like M-Pesa) to KES 500,000+ for complex multi-system integrations (ERP + CRM + payment + custom APIs). Techhold Developers provides fixed-scope quotes after a discovery call.
Can you integrate M-Pesa into my business system?
Yes. Techhold Developers integrates M-Pesa Paybill, Buy Goods (Till), and STK Push into websites, mobile apps, ERPs, CRMs, and business systems — with automatic reconciliation, receipts, and reporting.
Do you build custom APIs for Kenyan businesses?
Yes. We design and build custom REST and GraphQL APIs for Kenyan businesses — including documentation, authentication, rate limiting, testing, and ongoing support.
Which CRM and ERP systems do you integrate with?
We integrate with HubSpot, Salesforce, Zoho, Pipedrive, Microsoft Dynamics, SAP, Odoo, and custom-built CRMs and ERPs. If it has an API or webhooks, we can integrate it.
How long does an integration project take?
A single integration (like M-Pesa only) typically takes 1–3 weeks. Multi-system integrations with custom middleware take 4–10 weeks depending on complexity and third-party API documentation quality.
Do you provide ongoing integration monitoring and support?
Yes. We offer monthly integration retainers covering uptime monitoring, error alerting, bug fixes, API version updates, and ongoing optimization — essential because third-party APIs change over time.
Can you integrate systems built by different vendors?
Yes. We often work with systems built by multiple vendors — your website by one agency, your ERP by another, and your CRM by a third. We handle the integration layer between them.
Do you work with businesses outside Nairobi?
Yes. We deliver API and integration services to businesses across Kenya — including Mombasa, Kisumu, Nakuru, Eldoret, and Thika — and internationally. All work is delivered remotely with regular technical reviews and shared project dashboards.

Get Your Integration Audit

We'll review your current tools, systems, and workflows — identify integration opportunities, quick wins, and automation potential — then deliver a prioritised action plan. No obligation, no jargon.

Request Audit →
Systems & tools inventory
Data flow mapping
Manual process review
API availability check
Security assessment
Automation opportunities
Priority roadmap
30-min strategy call